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Delivery & Returns Policy

UK Delivery

All apparel items are made to order and will be shipped within 5-7 working days. 
All in stock items will be shipped within 1-2 working days. 

FREE delivery on all orders over £75 

£3.50 First Class Postage for all orders under £75
Please note we do not ship items on bank holidays or any other public holidays 

International Delivery

We offer Royal Mail International shipping - please note costs may vary 

We are not liable for local customs and sales tax. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay or charges that may occur is beyond our control.

Lost / Stolen / Damaged Orders

We cannot be held responsible for lost or stolen parcels. Once your parcel leaves our hands, it is the responsibility of the carrier to deliver your parcel. By purchasing you adhere to these conditions. In the unlikely event your parcel has not arrived or has arrived damaged, we will send you proof of receipt and you can look to make a claim with Royal Mail

Returns

We do not offer refunds on our Apparel or Mugs, however if your item is damaged or faulty please email olivengrey@yahoo.com and we will happily exchange for you. 

Exchanges

If you're unhappy with the size you have received, we are happy to exchange for you. However, you will be responsible for shipping costs. 

Please email olivengrey@yahoo.com for our returns address. 

Wrong Items

In the unlikely event we have sent you the wrong item, please contact us as soon as possible on email olivengrey@yahoo.com with your proof of purchase and we will happily arrange your new items for you.